@inbook {242,
	title = {Empirical analysis of functional Web 2.0 environments},
	booktitle = {Web 2.0},
	year = {2009},
	pages = {1{\textendash}20},
	publisher = {Springer},
	organization = {Springer},
	isbn = {0-387-85894-6},
	url = {http://s3.amazonaws.com/academia.edu.documents/29298225/web-2-0-the-business-model.9780387858944.37500.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A\&Expires=1485297567\&Signature=7\%2FxsPt\%2FE38ZJoCbxQCfgC6r2PWY\%3D\&response-content-disposition=inline\%3B\%20filenam},
	author = {Stephens, R T}
}
